beckyang Posted April 17, 2015 Share Posted April 17, 2015 a. HelioHost username: beckyangb. the server your account is on: johnnyc. HelioHost main domain: bravo.heliohost.org I try to renew account using suspendedpage.cgi, but it does not work.Please help me, thank you. Note: I don't worry about old data lost, I have backup of those files. Link to comment Share on other sites More sharing options...
wolstech Posted April 17, 2015 Share Posted April 17, 2015 You were suspended for running 12 cron jobs. The limit is 2 executions per day. Your account has been unsuspended. Link to comment Share on other sites More sharing options...
beckyang Posted April 20, 2015 Author Share Posted April 20, 2015 Thank you. I just login to cpanel. There is only one cron job item there, which is the same as I login last time.But I edited it several times because that command was wrong before. Link to comment Share on other sites More sharing options...
wolstech Posted April 20, 2015 Share Posted April 20, 2015 I suspect the cron suspenson script was broken again based on a few other topics. We had a bunch of suspensions for exactly 12 jobs that never existed. It likely wasn't anything you did but a malfunction on our end. Sorry for the inconvenience. Link to comment Share on other sites More sharing options...
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