beckyang Posted April 17, 2015 Posted April 17, 2015 a. HelioHost username: beckyangb. the server your account is on: johnnyc. HelioHost main domain: bravo.heliohost.org I try to renew account using suspendedpage.cgi, but it does not work.Please help me, thank you. Note: I don't worry about old data lost, I have backup of those files.
wolstech Posted April 17, 2015 Posted April 17, 2015 You were suspended for running 12 cron jobs. The limit is 2 executions per day. Your account has been unsuspended.
beckyang Posted April 20, 2015 Author Posted April 20, 2015 Thank you. I just login to cpanel. There is only one cron job item there, which is the same as I login last time.But I edited it several times because that command was wrong before.
wolstech Posted April 20, 2015 Posted April 20, 2015 I suspect the cron suspenson script was broken again based on a few other topics. We had a bunch of suspensions for exactly 12 jobs that never existed. It likely wasn't anything you did but a malfunction on our end. Sorry for the inconvenience.
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