Can't Register

[hahagu]

I can't register on HelioHost.

Every time I try to register, an error message that reads

"We're sorry, but an error was encountered during signup. Please try again later."

appears.

I tried changing the domain, username, and even my password and email.

What should I do?

Please help.

 

----------------------------------------------------

My domain :: defyworks.com

Status :: Active; connected to no hosting service

[wolstech]

Do you have another account?

 

That error is most commonly caused by trying to create more than one account (we only allow one per person).

[hahagu]

Do you have another account?

 

That error is most commonly caused by trying to create more than one account (we only allow one per person).

 

I do not

[hahagu]

Do you have another account?

 

That error is most commonly caused by trying to create more than one account (we only allow one per person).

 

I do not

[wolstech]

Thats odd, the reason i ask is there's an account hahaha18 from 4/8 that's keeping you from registering. The username is very similar to yours, and at least one other piece of info matches identically. It's showing as inactive and doesn't appear to have been logged into after creation.

 

Any idea on that account?

 

If not I'll escalate this for you.