Account Deleted - Server Johnny?

[urosg]

Hi,

 

can someone please check what happend with account "darandoo" on server "Johnny"

 

Thanks!

 

Re, Uros

[wolstech]

That account does not exist. Was this a new account or one that you've had for a while? If you've had it for a while, it likely expired due to inactivity because you didn't log in to cPanel. They become inactive after 30 days, and are deleted shortly thereafter if not renewed.

 

If this was a new account, I think Johnny is/was having trouble creating accounts. His queue was backed up almost 100 accounts on Saturday, and someone else reported a new account that disappeared and never became active (he re-registered today).

[urosg]

The account was opened quite some time ago and the last login was on 12th of March 2015 at latest. So I hope it shouldn't have been deleted due to inactivity, but I could be mistaken.

 

Last response from the email account on this account was on 9th of April. After that it seems it has disappeared. Can this be checked in more detail just so that I can put my mind to ease.

 

Thanks!