buckshot Posted January 15, 2015 Share Posted January 15, 2015 it use to work fine now i keep getting this messageStatus: Resolving address of phl.comStatus: Connection attempt failed with "EAI_NONAME - Neither nodename nor servname provided, or not known".Error: Could not connect to serverStatus: Waiting to retry...Status: Resolving address of phl.comStatus: Connection attempt failed with "EAI_NONAME - Neither nodename nor servname provided, or not known".Error: Could not connect to serverStatus: Resolving address of phl.heliohost.orgStatus: Connecting to 216.218.192.170:21...Status: Connection established, waiting for welcome message...Status: Initializing TLS...Status: Verifying certificate...Status: TLS connection established.Command: USER phlResponse: 331 User phl OK. Password requiredCommand: PASS *******Response: 530 Login authentication failedError: Critical error: Could not connect to server can someone help usthanks a million Quote Link to comment Share on other sites More sharing options...
wolstech Posted January 15, 2015 Share Posted January 15, 2015 For the host name, try using phl.heliohost.org or ftp.phl.heliohost.org. Tell FileZilla to use plain FTP on port 21, not secure FTP (I've had trouble with it). Also, make sure the password is correct (can you get into cPanel?). Quote Link to comment Share on other sites More sharing options...
buckshot Posted January 16, 2015 Author Share Posted January 16, 2015 yes i can get to cpanel and how do i change the ftp Quote Link to comment Share on other sites More sharing options...
Byron Posted January 18, 2015 Share Posted January 18, 2015 Go to Filezilla and choose 'file' in the upper left hand corner, then choose 'Site Manager'. Where it says Encrytion, choose 'Only use plain ftp'. This also maybe a problem for some on recent updates as it was for me: http://trac.filezilla-project.org/ticket/10094 Quote Link to comment Share on other sites More sharing options...
buckshot Posted January 19, 2015 Author Share Posted January 19, 2015 thanks so much that fixed the problem !!! Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.