silver7 Posted December 2, 2014 Posted December 2, 2014 My account silver.heliohost.net has been suspended for reasons I don't knw about, pls admins help.
wolstech Posted December 2, 2014 Posted December 2, 2014 Your account was suspended for the following reason: Malware. 2 file(s). PHP.Hide-1 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.
silver7 Posted December 2, 2014 Author Posted December 2, 2014 Your account was suspended for the following reason: That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended. still not working, pls help. Still not working, pls help.
wolstech Posted December 3, 2014 Posted December 3, 2014 Yeah, I never got to unsuspend it since cody went down while I was working on it. It should be unsuspended, you have 24 hours from this post.
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