PinkHTML Posted November 26, 2014 Posted November 26, 2014 User: pinkhtmlHost: www.pinkhtml.com It say that my account is activated and I can login to my account, I can even access cpanel by going to www.pinkhtml.com/cpanel but for everything else it just show 404 error, and I'm 100% sure that my files are on server... What could be problem please help?
Byron Posted November 26, 2014 Posted November 26, 2014 Give me a minute and I'll see what i can do. 1
Byron Posted November 26, 2014 Posted November 26, 2014 If it's not up in the next 24 hours, post back.
PinkHTML Posted November 26, 2014 Author Posted November 26, 2014 allright thanks a lot for your support
PinkHTML Posted November 27, 2014 Author Posted November 27, 2014 Right now I cant access my cpanel with http://www.pinkhtml.com/cpanel Is that norma? Sorry for double post
Byron Posted November 27, 2014 Posted November 27, 2014 This support request is being escalated to our root admin.
PinkHTML Posted November 27, 2014 Author Posted November 27, 2014 Also I noticed one more thing, my server load is cca 27, and my server is new just few files are uploaded cca less then 2-3 mb, 3 email accounts, that's all! Do you know where is problem and when is it going to be fixed?
PinkHTML Posted November 27, 2014 Author Posted November 27, 2014 Can someone tell me what is happening, will my account be repaired and when? It past more then 24h and my account is not working
wolstech Posted November 27, 2014 Posted November 27, 2014 Krydos hasn't been checking the boards very often. He is the one who needs to fix this. It's also a holiday in here the USA, so don't be surprised if you need to wait several days or longer before this is fixed. The load of 27 you saw is the entire server's load, not yours.
Byron Posted November 28, 2014 Posted November 28, 2014 I think the best thing to do at this point and time is to let me delete the account and re-create it. Are you ok with this?
Byron Posted November 28, 2014 Posted November 28, 2014 Looks like your site is up now, Can you login to the cpanel from here? http://stevie.heliohost.org:2082/frontend/x3/index.phpcp 1
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