[Solved] Suspended: Sb

[sagnik]

a.) HelioHost Username: sb

b.) Server: Johnny

c.) Main Domain: sbook.ga

[Byron]

This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost.

 

A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish.

 

If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example:

 

user1: unsuspend

user2: backup

user3: backup, idontreadrules.com

user4: thoughticouldgetawaywithit.org

[sagnik]

i want to keep this account.

HelioHost Username: sb

Server: stevie

Domain: sbook.ga

 

AND PLEASE DELETE MY OTHER 3 ACCOUNTS... THANKS.

[Byron]

Looks like it's been taken care of by another admin. If you still see the suspended page, clear your cache.

[wolstech]

@Byron: That was me, I was posting as you posted.

 

Like Byron said, sb should be unsuspended.

 

As for deletions, they'll delete themselves in time. I did change the main domains on the other accounts so you can add those domains to your active account as parked/addon if you wish. If you really need these accounts deleted immediately for some reason, let us know and we can remove them.

[sagnik]

Sir, those 3 accounts heliohost had supended the accounts was created by my freinds with my helionet username and on the same device. So, I want to ask that, if those 3 accouts are deleted then can my freinds recreate those accounts from same device?

[wolstech]

If they want an account, they should make and manage it themselves. You, your information, your internet connection, and your content should not be involved. They will need to use a different cpanel username from the suspended accounts when they sign up again.

 

If you're all working together on a project or something, I'd recommend you share an account instead.

[sagnik]

Ok. Thank you sir. And one more thing, they want only those cPanel usernames. Because, the project they had created, if the cpanel username will changed then they have to change the information of the whole project. So please help.

[wolstech]

The cpanel username shouldn't matter for the software you're developing. It's just a username for logging into cpanel. You're referring to the main domain, which you can reuse immediately.

 

Nonetheless, I've scheduled those accounts for deletion. They should be gone within 24 hours.

[sagnik]

Ok sir. Thanks again.