User65 Posted November 6, 2014 Share Posted November 6, 2014 Hello i have yesterday created a new Johnny SSL Account. I first received an email that my hosting account has been added to the creation queue, together with the account information. Afther this i have received a second email which is telling me that Heliohost encountered an error during installation. Now after 24 hours i am not be able to login and seems that my account is unknown..... I made yesterday also a payment already with paypal ($12). My username is web65. Can someone check please what is wrong? Thanks,Mark Link to comment Share on other sites More sharing options...
Byron Posted November 6, 2014 Share Posted November 6, 2014 What is the domain name? Link to comment Share on other sites More sharing options...
User65 Posted November 6, 2014 Author Share Posted November 6, 2014 Domain name: nlweb.heliohost.orgAlso Paypal payment done and has status completed. Tried again to register and was succesfully see below: Congratulations! Your account has been added to the creation queue. You should be able to login at nlweb.heliohost.org/cpanel within 24 hours. Please note, however, that because account creation is daemonized it may take up to 48 hours before your site is up on the web. First received email confirmed registrationSecond received email: Helios encountered an error during installation Can you check my account and also mypayment please. Thanks. Link to comment Share on other sites More sharing options...
User65 Posted November 7, 2014 Author Share Posted November 7, 2014 Hello support Admin, Any update available? Please let me know. Best Regards,Mark Link to comment Share on other sites More sharing options...
Byron Posted November 7, 2014 Share Posted November 7, 2014 Escalating Link to comment Share on other sites More sharing options...
User65 Posted November 7, 2014 Author Share Posted November 7, 2014 Hi again, Could register again succesfully and confirmed by email. No error mail anymore after creation, so looks good for now. Will check in 24 hours if i can login.without problems. Can you link my Paypal payment (made by marvon65@gmail.com) to this account pleae? I have mentioned in the Paypal message account: web65Thanks. Hi again, Could register again succesfully and confirmed by email. No error mail anymore after creation, so looks good for now. Will check in 24 hours if i can login.without problems. Can you link my Paypal payment (made by marvon65@gmail.com) to this account pleae? I have mentioned in the Paypal message account: web65Thanks. Krydos can you handle this please? Thank you. Link to comment Share on other sites More sharing options...
Krydos Posted November 14, 2014 Share Posted November 14, 2014 Dedicated IP granted. My apologies for the delay. Link to comment Share on other sites More sharing options...
User65 Posted November 16, 2014 Author Share Posted November 16, 2014 Thank you! Link to comment Share on other sites More sharing options...
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