giretec Posted September 6, 2014 Share Posted September 6, 2014 Hello , plaese check my account is suspensed gire.tk my username is giretec and server is Johnny Thanks Link to comment Share on other sites More sharing options...
wolstech Posted September 6, 2014 Share Posted September 6, 2014 This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org Link to comment Share on other sites More sharing options...
giretec Posted September 6, 2014 Author Share Posted September 6, 2014 No problem, This account (giretec) has a 2 gire.tk domains and giretecnologia.tk. The most important domain is the giretecnologia.tk, it is possible to generate a full backup of the entire account including databases and send me the download link via email? If I have all the files, then I use only the main domain in heliohost. Link to comment Share on other sites More sharing options...
wolstech Posted September 6, 2014 Share Posted September 6, 2014 I unsuspended giretec. Go ahead and create yourself a backup in cPanel. Your two other accounts (okbd and tibrian) are still suspended. Also, which account do you want to keep? When this is solved, you can still keep 1 of those 3 accounts. Link to comment Share on other sites More sharing options...
giretec Posted September 6, 2014 Author Share Posted September 6, 2014 Thank you very much, The my account is the giretec. The other accounts are not mine (okbd and Tiberian), anyway, I'm doing a backup of site files. Link to comment Share on other sites More sharing options...
wolstech Posted September 6, 2014 Share Posted September 6, 2014 I'll just leave giretec unsuspended then. You can keep that one since the others aren't yours. Link to comment Share on other sites More sharing options...
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