[Solved] Can't Access My Cpanel Nor My Files

[midonao]

Hello.

 

I'm on the Johnny server and since yesterday, during the MySQL downtime, I have been completely unable to access any of my files with the file manager. The file manager appears completely blank, I'm also unable to make backups or even connect with FTP. I have been completely blocked from accessing my site.

 

What's more, while I was trying to fix things today I suddenly stopped being able to access my Cpanel, no matter how much I try to log in it appears that my password is wrong. And what's worse, no matter how much I try to reset my password the reset email never comes.

 

I'm completely stumped on what to do at the moment. Please help.

[Byron]

Seems your were missing a few folders and the dot folder in your home directory had wrong permissions. I re-chmoded the dot folder and re-created your public_ftp folder and your www folder. Seems your site is working now. Try to login and let me know how it goes.

 

http://sekkenya.heliohost.org/

[midonao]

It's working once more! Thank you very much!

 

I'm still unable to log on my cpanel though... I'd really appreciate if you could send me a reset password mail and I've tried many times to reset my password but the mail never arrives.

[yashrs]

Okay, I sent you a new password for your account on your registered email.

[midonao]

Everything is working perfectly now. I'm also able to log on on Cpanel as well. Thank you so much!