Nimb Posted August 4, 2014 Posted August 4, 2014 Hi, I'm not being able to reset my cpanel password. My domain is cesarmanara.com and the login name is nimb. I get the reset password email, input the confirmation code at the page requesting it and press send, but the page reloads and just asks for the code again. Can someone reset it for me and mail it for my registered email adress? Thanks!
Tjoene Posted August 5, 2014 Posted August 5, 2014 Please post the following information:Your cPanel username Your main domain The server that you are on
yashrs Posted August 5, 2014 Posted August 5, 2014 Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache. 1
Nimb Posted August 6, 2014 Author Posted August 6, 2014 Oh, thank you, that did it. I wasn't being able to login because I didn't had the pass, when I tried to reset it I couldn't. Solved
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