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Posted

HelioHost Username: bscripts

Server: Stevie (not SSL)

Main Domain: bscripts.tk or 216.218.192.170

 

My account is over 50 hours old and I still see the "Account Queued" page when trying to load my site. I have tried clearing the cache. (Note: my domain is not pointed at the correct nameservers right now so you have to use the IP address to load it).

Posted

This IP 216.218.192.170 is a shared IP, and it will not show up your site. It will always show up the queued page. You will need to change the nameservers to Heliohost's nameservers to get your site working.

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Posted

Okay, I have changed the nameservers. Just waiting for DNS propagation to be done, then I will let you know if it works. Thanks!

 

Thanks, it is working now. Was waiting to switch nameservers because when I first did, it wasn't done in the queue, and I wanted a seamless migration. Didn't know the shared IP would always say that it is in the queue.

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