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[Solved] Netxure Site Was Suspended


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Hello, I wonder if you can reactivate my site. I try to comeback as often as possible. Lattly i try to use some software from softaculous but it gave me several errors related to the MySQL DB, that were known issues, but the admin guys did not know when it could be fixed, so I am waiting in order to reinstall my frontstore with you.

 

Site: NetXure.com

Username: c0rs0

 

 

If there is any other info needed please feel free to contact me at leonjg@netxure.com

 

Best regards,

 

by the way my site was almost clean so if you need to delete everyting it's ok for me, because the site was empty, and I need to try again to install my site from softacolus.

 

Best regards,

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Your account was suspended for the following reason:

 

Malware. 1 file(s). /home1/c0rs0/public_html/www/vqdzqhlm.php

 

For your safety and to protect your website from potential further corruption the account has been suspended.

 

To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information.

 

If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi

 

Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

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