andrej51 Posted July 5, 2014 Share Posted July 5, 2014 Heliohost username : andrej51Server : JohnnyMain domain :nasvetidstnl.heliohost.org I did not receive a suspended account notification by mail. Tried reactivating through the script and got error (look attach files) Btw, I tried to recover a forgotten password. I got the Confirmation code but when I enter the code, the page refreshes but again Shows the confirmation code form.Thanks! Link to comment Share on other sites More sharing options...
yashrs Posted July 5, 2014 Share Posted July 5, 2014 Your account was suspended for the following reason: Malware. 1 file(s). Html.Exploit.CVE_2014_1755 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended. Link to comment Share on other sites More sharing options...
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