[Solved] Not Receiving Password Reset Mail

[oddi]

Hi im not able to receive may password reset mail on my registered email account,

when i do reset password i get the following message (Your request to reset vmck’s password is being processed. If the request succeeds, the server will send a confirmation code to the account’s registered email address. Enter this code below, or click the link in the email, to complete the password reset). but im not receiving the mail please help as i cannot login to my account as i forgot my password.

[yashrs]

Please post the following information:

• Your cPanel username
  
• Your main domain
  
• The server that you are on
  

 

I can manually reset your password and send it to the email ID registered. Do you want me to do this ?

[oddi]

CPanel Name : vmck

Domain : vmck.tk

Server : stevie

 

Dear yash if you can please do it i will be very grateful.

 

 

[yashrs]

Okay, I have manually reset the password and mailed it to the email ID you signed up with.

[oddi]

Thanks i just received the mail

its done