James Vokoviak Posted June 25, 2014 Posted June 25, 2014 username: jimvokoserver: johnnymaindomain: planetonwire.heliohost.org The link planetonwire.heliohost.org is working properly, but my domain name (www.planetonwire.com) redirects to http://planetonwire.com/cgi-sys/defaultwebpage.cgi and tells me that my account is queued. Could this be a configuration error on my part?
Ice IT Support Posted June 25, 2014 Posted June 25, 2014 All domains go through the queued stage once added to the system. It should be visible in 24-48 hours.
James Vokoviak Posted June 25, 2014 Author Posted June 25, 2014 I set my account up on June 19th, and have been seeing that same page ever since. I'll give it another 48 hours and see what happens. Thanks for the response.
Ice IT Support Posted June 25, 2014 Posted June 25, 2014 This support request is being escalated to our root admin.
Krydos Posted June 27, 2014 Posted June 27, 2014 The domain planetonwire.com is not hosted on Heliohost.
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