Predator121 Posted June 13, 2014 Posted June 13, 2014 Hello again, HelioHost Staff.I recently got suspended for High Server Load which i didn't notice. I got unsuspended and suspended again in 3-5 days without knowning why. I couldn't figure out what was the problem so i asked for help on my 1st Suspension Topic. No answer; just suspended again (check the attached file or link). http://s1284.photobucket.com/user/mathioud/media/suspendHeliohost_zps7ad920e7.png.html Thanks!,GeorgeMsuspend Heliohost.bmpsuspend Heliohost.bmp
Byron Posted June 13, 2014 Posted June 13, 2014 Your account isn't suspended again, it's just inactive. You need to login to your cpanel every 30 days to keep it active. You can renew your account here: http://www.heliohost.org/home/support/scripts/renew
Predator121 Posted June 14, 2014 Author Posted June 14, 2014 Weird.. i logged in 1 week ago. Anyways, thanks
yashrs Posted June 15, 2014 Posted June 15, 2014 @Predator121, the logins are counted if you are logging in from http://www.heliohost.org/ and the trick is to see whether you logged in to index.php or index.phpcp(logins counted) and not index.html(not counted). I read this somewhere in the forum. 1
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