Googleplex Posted June 3, 2014 Share Posted June 3, 2014 Our group bought a domain, oftheseal.com. We created an account with this domain, looked like it was all good so we left 48 hours for the nameservers to update. We are using this website https://www.whatsmydns.net/#A/oftheseal.com to test whether the domain's set up, as well as just trying to open the domain.After around 60 hours, we started seeing ticks (meaning the heliohost nameservers were starting to resolve to IP addresses), so we left a bit more time. Having come back now, nearly a week after we set up the domain and our Heliohost account and it still wasn't working, so I used the actual Heliohost nameserver checker and found that the two nameserver records don't match. Can this be fixed, and if I need to do anything can I be advised on this (note: This Helionet account is from an old Heliohost account that has long since expired, so if this account is still associated with a hosting account, that's probably the wrong one). Quote Link to comment Share on other sites More sharing options...
yashrs Posted June 3, 2014 Share Posted June 3, 2014 This is because the nameservers of the domain are not set to ns1.heliohost.org, ns2.heliohost.org:-Instead, they are set to :-Name Server: NS2.DOMAIN.COMName Server: NS1.DOMAIN.COMSource: http://bybyron.net/tools/whois/index.php?domain=oftheseal&ext=com&show_raw=1 Quote Link to comment Share on other sites More sharing options...
Googleplex Posted June 5, 2014 Author Share Posted June 5, 2014 (edited) According to the service I use, it's set correctly https://www.whatsmydns.net/#NS/oftheseal.comThis is annoying. I'll go through my domain settings, double check it all. Edit: Ok, so it turns out Domain.com has both NS records and a separate "Nameserver" setting. I set NS records, didn't change the Nameserver setting though. I've changed that now, will give it some time to update. Edited June 5, 2014 by Googleplex Quote Link to comment Share on other sites More sharing options...
yashrs Posted June 5, 2014 Share Posted June 5, 2014 Now it is correctly configured. It is now resolving to the nameservers of heliohost. Quote Link to comment Share on other sites More sharing options...
Googleplex Posted June 5, 2014 Author Share Posted June 5, 2014 Is it actually showing any page for you when you try to load oftheseal.com? It isn't for me, and I use Google's DNS (which has updated). There's definitely an index page, just put it there. Quote Link to comment Share on other sites More sharing options...
yashrs Posted June 5, 2014 Share Posted June 5, 2014 Yes, it is showing a page. I am seeing this - Quote Link to comment Share on other sites More sharing options...
Googleplex Posted June 8, 2014 Author Share Posted June 8, 2014 Yes, it is showing a page. I am seeing this -Yeah... pretend that doesn't exist I'll call it an inside joke Quote Link to comment Share on other sites More sharing options...
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