Tesouro Posted June 2, 2014 Posted June 2, 2014 Hi, I can not access my account that was created on 05/31. I waited 24 hours and over 48 hours and still can not login, everytime I try to login it says that my User is wrong but it is the same User that in the confirmation email account. Please, I hope someone can help me. Grateful.
yashrs Posted June 2, 2014 Posted June 2, 2014 Usernames are case-sentitive. Try using the same case you entered during the registration. ( If you are on Johhnny, it can take 5 days)
Byron Posted June 2, 2014 Posted June 2, 2014 Please post the following information:Your cPanel username Your main domain The server that you are on
Tesouro Posted June 3, 2014 Author Posted June 3, 2014 My cPanel Username : tesouro (or) Caça ao Tesouromy domain: johnny;the server, i don't now. =/.
Byron Posted June 3, 2014 Posted June 3, 2014 The server Johnny is slow to release new accounts out of the queue. Just give it another day or two and be sure to clear your cache each time you check.
Tesouro Posted June 3, 2014 Author Posted June 3, 2014 ok, thanksIf I don't get into this a day or two what should I do?
Byron Posted June 3, 2014 Posted June 3, 2014 Your site is up. Clear your cache if you still the queued page.
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