MDCode Posted May 11, 2014 Posted May 11, 2014 Any time I try to load cpanel file manager, it just shows "Data error." As well as the error stated above, any time I try to save a file, cpanel shows {"apiversion":"2","data":{"reason":"Failed to read vaild storable data in json fast mode","result":"0"},"type":"text"} I was able to save and view files earlier today, the error just started showing up an hour or two ago.
Krydos Posted May 12, 2014 Posted May 12, 2014 Stevie is currently undergoing a software upgrade, and this issue should resolve itself once that upgrade is complete.
nerd Posted May 13, 2014 Posted May 13, 2014 Same problem here. Advanced DNS Zone Editor is affected as well.
Krydos Posted May 14, 2014 Posted May 14, 2014 This should now be working again. Let us know if you're still getting the data error issue in file manager, or if you're having any other issues with your account.
MDCode Posted May 16, 2014 Author Posted May 16, 2014 This should now be working again. Let us know if you're still getting the data error issue in file manager, or if you're having any other issues with your account. The cpanel Code Editor highlight desyncronizes from the text quite a lot now. And the reset highlight button does not work to fix this anymore.
Krydos Posted May 18, 2014 Posted May 18, 2014 That might be a specific issue with this particular version of cPanel. We are scheduled to update cPanel again on Stevie fairly soon so we'll see if the next upgrade fixes this issue. If you don't mind could you make a new post in the customer service forum about this code editor highlight thing so we can keep track of its progress?
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