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Posted

Hello, my personal IP address appears to be blocked since 07 may.

 

cPanel: cavok

main domain: cavok.heliohost.org

server: Stevie

 

I can access with another IP address.

But from my home with my own IP, I can't access to my website neither by FTP or by the control panel.

Despite testing with different computers and different browsers, even after cleaning the cache.

So I deduce that these well my IP address to be blocked.

Could you please unlock my IP address or how long should I wait to unlock it ?

 

Thank's for you help

Posted

Did you use FTP heavily? That's the most common reason for getting blocked.

 

Either way, an admin can unblock you.

Posted

What kind of message are you getting when you try to visit your site or login to the cpanel?

Posted

When I try to visit my site or login to the cpanel, message from Firefox is The connection failed.

This from my home with my own IP address.

The same result with another PC always from my home.

But always from my home, If I use Firefox with FoxyProxy (my IP change) or elsewhere (like from my workplace), I can access to my site or to my cpanel without problem.

So I deduce that these well my IP address to be blocked.

Posted

This is why your ip got blocked:

 

62.147.184.224 # FTP 215 connections - Tue May  6 16:41:14 2014

 

Ok I've unblocked your ip.

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