[Solved] Can't Access Site Or Email

[jedirogue]

Hi

 

For the past couple of days my site has been inaccessible, also email and cPanel can't be accessed. Please can you look into this.

 

Thanks

 

Domain: dubbels.co.uk

Username: dubbels

Server: Stevie

[Byron]

Your site was suspended for phishing.

[jedirogue]

Can this account be unsuspended?

 

Thanks

[wolstech]

No it cannot. If you weren't the one engaging in the phishing, odds are you were hacked and the hacker put up a phishing site. It's happened before. Either way, unsuspending it would let the phisher retrieve any stolen data that might have been collected.

 

If you weren't doing anything that might be classified as phishing, I'd recommend that you create a new account and just abandon this one. If what you were doing could be mistaken for phishing, feel free to explain, although you will probably still need to create a new account. An admin might know what got the account flagged (for example an Abuse report).

 

If you were phishing, illegal activity is not welcome here.

[jedirogue]

Have definitely been hacked.

 

Will try to create a new account.

 

Thanks