msnyder Posted March 14, 2014 Posted March 14, 2014 Haven't used in a longtime and think it has been suspended or deleted trying to login to cpanel on hh. Can it be reactivated? 1. HH name: msnyder2. server was Stevie I think3. domain: receipestation.com thank you
wolstech Posted March 14, 2014 Posted March 14, 2014 I'm not finding anything under that username or domain. When you say "a long time", do you mean several months or more? If so, it might have been deleted for inactivity. Also, that domain's NS records appear to be pointing to a different host. You would need to check with them as to why that domain doesn't work, or point the domain here.
msnyder Posted March 15, 2014 Author Posted March 15, 2014 Yes, It easily could be years since I have done anything. Can I just create new account with the same name as prior since it doesn't exist now? Athough, the login still works on the helionet side.
wolstech Posted March 15, 2014 Posted March 15, 2014 Years...that account is long gone. Go ahead and just create a new hosting account. You should be able to use the same username as before since it's not taken by anybody as far as I can see. Stevie signups open at midnight Pacific time every day and usually last several hours before they fill up. As for helionet still working, the hosting accounts and forum accounts are separate. Forum accounts never expire and are never deleted unless you ask to have it deleted.
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