khaox Posted March 13, 2014 Posted March 13, 2014 Hello, It make about 3 days that, when I go on khaox.heliohost.org, I only see Account Queued. In the description it is saying that it is taking 24hours before it is effective. Anything that I didn't do?Thanks for any help!
wolstech Posted March 16, 2014 Posted March 16, 2014 It is a bit odd that your account is still queued after 5 days...created on 3/10. I've seen Johnny accounts take 3 days before, but not this long. I'll move this to customer service so an admin will be more likely to see it.
jje Posted March 16, 2014 Posted March 16, 2014 Hi khaox and livius44, When I go to both of your domain names I see your websites fine. If you're still seeing the queued page, please try clearing your cache. Thanks
annrwinz Posted March 18, 2014 Posted March 18, 2014 hello admin, can you check my site 'caroseal.cf' is queued :3
jje Posted March 18, 2014 Posted March 18, 2014 hello admin, can you check my site 'caroseal.cf' is queued :3 Hi. It looks like your HelioHost account is suspended for inactivity at the moment, but you can renew your account at this link. It also appears that the domain 'caroseal.cf' is pointing to the wrong server; it needs to be pointing to our nameservers: ns1.heliohost.orgns2.heliohost.org Thanks
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