[Answered] My Site Always Get Internal Server Error While Accessing Cpanel

[zuka]

Hi,

 

I've started to using heliohost.org for a couple month... and mysite is running normally, but everytime I accessing cpanel... my front site get internal server error.

 

Internal Server Error

 

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@zuka.tk and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. Apache/2.2.16 (Unix) mod_ssl/2.2.16 OpenSSL/0.9.8e-fips-rhel5 FrontPage/5.0.2.2635 mod_bwlimited/1.4 mod_auth_passthrough/2.1 mod_wsgi/3.3 Python/2.7.1 Server at zuka.tk Port 80

 

 

when I logout from cpanel my front site is back to normal. I'm just using simple htaccess for my site.

 

RewriteEngine on

RewriteCond %{REQUEST_FILENAME} !-f

RewriteCond %{REQUEST_FILENAME} !-d

RewriteRule .* index.php/$0 [PT,L]

 

is there any wrong configuration in mysite? please help.

 

 

Thanks

[wolstech]

This is normal.

 

Using cpanel opens several processes on your account. We limit the number of processes per user. With the cPanel processes, you can easily hit the limit with light web traffic. 500s result when apache can't start php processes in your account to run your scripts.