SMARTDODO Posted February 16, 2014 Share Posted February 16, 2014 Dear everyone, I am aware that we are only allowed to create one heliohost account. However, I have two websites. Since I cannot create two accounts, I added I website as an add-on domain. The site still cannot work. Can someone please help me? Thanks...P.S : Someone need to activate the add-on domain feature for me! Thanks!---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Server ---> StevieUsername for server ---> jiajunMain Domain --- > ohjiajun.tk Quote Link to comment Share on other sites More sharing options...
Ice IT Support Posted February 16, 2014 Share Posted February 16, 2014 What is the domain you are trying to add? Quote Link to comment Share on other sites More sharing options...
Krydos Posted February 17, 2014 Share Posted February 17, 2014 By default addon domains are activated for all accounts, and you can create an unlimited number of them. If you mean "activate" as in your addon domain shows the queued page when you visit it, that is normal. All domains, whether they are main domains, parked domains, subdomains, or addon domains go through a 24-48 hour queued period after being added. Posting on the forums doesn't speed it up. No admins need to review your domain or anything. It's a fully automated process. It just takes some time to set up a new domain. Quote Link to comment Share on other sites More sharing options...
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