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1. Username : mobirock

2. Server : stevie

3. Heliohost main domain : socialmediarock.com

 

I have renewed my account but system said :

Could not find account in the database or it is not listed as inactive

 

Then i tried to login to Cpanel:

Login error

 

I chosed reset password and received email then i clicked the link:

Still error

 

Please kindly help me.

Thank you for your times.

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