sajanmal Posted December 25, 2013 Posted December 25, 2013 unable to reset the passworduser : sajanmalplease reset it
sajanmal Posted December 25, 2013 Author Posted December 25, 2013 unable to reset the user: malhotraplease reset it as soon as possible
Byron Posted December 25, 2013 Posted December 25, 2013 Your account was suspended because you had multiple accounts. Your only allowed one account per person.
Byron Posted December 25, 2013 Posted December 25, 2013 Your account was suspended for having multiple accounts. Please see this thread: http://www.helionet.org/index/topic/17926-unable-to-reset-the-password-of-sajanmal/
sajanmal Posted December 26, 2013 Author Posted December 26, 2013 please unsuspend it and reset the passsword
sajanmal Posted December 26, 2013 Author Posted December 26, 2013 please unsuspend it and reset the password
wolstech Posted December 26, 2013 Posted December 26, 2013 This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org
sajanmal Posted December 26, 2013 Author Posted December 26, 2013 please reset it and unsuspend it as soon as possible
Byron Posted December 26, 2013 Posted December 26, 2013 This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. Please see this thread also: http://www.helionet.org/index/topic/17932-suspended-sajanmal/ A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspenduser2: backupuser3: backup, idontreadrules.comuser4: thoughticouldgetawaywithit.org
wolstech Posted December 26, 2013 Posted December 26, 2013 Which of your two accounts do you want unsuspended? You can only have one unsuspended at a time. If you need backups, I can unsuspend one account, let you back it up, then resuspend it and unsuspend the other.
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