[Solved] Suspended: Vnmart

[vnmart.org]

Hi!

I am the webmaster of vnmart.org. I've been so busy for a long time, after setup the site. So, please reactive my account. I'm not a spammer.

 

name: vnmart

domain: vnmart.org

 

Best regard, thanks.

[Byron]

Your account was suspended for the following reason:

 

Malware. 1 file(s). Trojan.PHP.C99Shell FOUND

 

That means that there are some malware files found on your account.

 

For your safety and to protect your website from potential further corruption the account has been suspended.

 

To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information.

 

If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi

 

Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

[vnmart.org]

Thanks,

I can login to my cpanel now, but i'm having troubles with my ftp account (i think so ). I use Filzilla Client, but it can't access my folder, it says "Connection attempt failed with "ECONNREFUSED - Connection refused by server". So, i can't download all files to my pc to identify which file infected by the Malware.

So, can you help me to identify which file is Mailware-infected? I'll consider then delete it. (Or, you delete it, then tell me which file, that's OK! ... )

By the way, please check my ftp account if there are any problems.

 

One again, many thanks to you! guy

[Byron]

Here's the file:

 

/home/vnmart/backup_2013-11-23-0039_gao_phuong_nam_bn_go_ch_da070f238bcd-themes.zip

 

I just connected with Filezilla into Johnny without any problems. Sometimes Johnny can be slow. Try it again and let us know if your still having a problem.

[vnmart.org]

I've successfully logged-in to my ftp account and deleted the file "backup_2013-11-23-0039_gao_phuong_nam_bn_go_ch_da070f238bcd-themes.zip" from my folder. I hope there'll be no problems anymore. I'll careful later.

 

Thanks for your responsive support!