[Solved] Restore Factory Settings

[dzamelt]

Hi Guys, I'm having problems with my account and setting up wordpress.

 

First of all Wordpress was set up in a sub directory but I managed to copy the files into the first/main directory.

 

But either way I was having problems on set up. When I did get it 'working' it was struggling to function i.e. uploading themes were delivering error messages, such as:

 

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@bringbackbest.co.uk and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."

 

...but after moving wp into the main folder I was getting a messgae saying that my username and password are okay but some other database error existed which I could not pin point.

 

I think the problem may have originated from my deleting of some important files from the server via ftp manager, maybe some of those that are pre installed to facilitate Cpanal and website instalation. Can you check this? And can you list which files should not be deleted if this is what I've done, and also restore them i.e. restore everything to 'factory settings' so that I can attempt a fresh install of wordpress knowing that all is good aat the server end.

 

I think my user name is: dzamelt@gmail.com.

 

Thanks

[Byron]

The only way to restore it back to "factory settings" is to delete your account and let you signup all over again.

[Krydos]

If you do wish to delete your account and recreate it (to restore factory settings) here is the link to delete your account http://www.heliohost.org/home/support/scripts/delete and here is the link to create a new Johnny account http://www.heliohost.org/home/create-johnny-account

[dzamelt]

Kind Regards - I'm going to do that now. You guys seem to be better than any paid host out there, the only limitation seeming to be disk space. Is there any deal we could strike to increase this? Do you guys happen to be based on Iceland. I think I'm gonna need some free speech protection?!

 

Peace

[Krydos]

We raise the disk space limit for everyone from time to time, and have been considering another raise. The only way we've given away extra space is to the grand prize winner of our annual website competition. Most webhosts are borderline scams with the free hosting being basically unusable for anything, and then once they get you hooked they annoy you constantly into upgrading instead of actually trying to solve any of your problems.

 

Heliohost is different. Everyone's account is the same, and everyone pays nothing for it. The only thing we charge extra for is dedicated IP addresses, but that's only because our IP address provider charges us for them and we simply pass the cost on to the user. If we could get free IP addresses we would give them to any user who asked for one for free. No we are not based in Iceland. The servers and the non-profit company that runs them are both located in the US. According to our bill of rights free speech should be included, but ... you know, sometimes it seems not so much.