user123 Posted November 21, 2013 Posted November 21, 2013 2) In your post, include the following information:a. your HelioHost usernameb. the server your account is onc. your HelioHost main domain a. user123b. johnnyc. www.hope4paradise.heliohost.org/ been over 24 hours and still in que and cleared cache and tried to no avail
Tjoene Posted November 22, 2013 Posted November 22, 2013 This support request is being escalated to our root admin.
user123 Posted November 22, 2013 Author Posted November 22, 2013 Thank you for your speedy response Tjoene... Wonder how that's pronounced, Thanks
user123 Posted November 22, 2013 Author Posted November 22, 2013 yeah I changed it to www.hope4paradise.tk and then I think i was finding it troubling to get it to work so i switched back to www.hope4paradise.heliohost.org and with www.hope4paradise.tk as a referral domain but tbh i would like some reassurance that i'm waiting for something and not nothing.
Krydos Posted November 23, 2013 Posted November 23, 2013 It looks like http://hope4paradise.heliohost.org/ is working now. The reason it's been queued so long is because each time you changed your main domain it reset the queued process. We recommend keeping your <domain>.heliohost.org domain once it's working, and adding additional domains as addon or parked domains.
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