wcgsig Posted November 13, 2013 Share Posted November 13, 2013 Hello Admins, My account is suspended.I don't know what the reason is and I am not able to re-activate it myself, nor am I able to log into the account. Please let me know what the reason for suspending my accout is. Account: wcgsigServer: Stevie (I think) Thanks,Peter Link to comment Share on other sites More sharing options...
SMARTDODO Posted November 13, 2013 Share Posted November 13, 2013 To check what server you are using, follow the steps: 1: Go to heliohost's homepage (www.heliohost.org) 2: Login to cPanel via the login box below.http://awesomescreen....com/06c1yb71ed 3: After you have logged in, you will find your server name under the "stats".http://awesomescreen....com/0311yb903e (The links underlined in blue are the screenshots to guide you on finding your heliohost server) Link to comment Share on other sites More sharing options...
wolstech Posted November 13, 2013 Share Posted November 13, 2013 Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. Link to comment Share on other sites More sharing options...
wcgsig Posted November 13, 2013 Author Share Posted November 13, 2013 Thanks for the reply and quick recovery of my account.I will try and gather some stats on where the bulk of my server load is coming from and take actions to limit this load. You don't have my load stats readily available by any chance? Thanks,Peter Link to comment Share on other sites More sharing options...
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