tristan Posted November 3, 2013 Posted November 3, 2013 Tristan4StevieTristan.tk Why is my account suspended? If it was bandwith, Cloudflare reports over 100K page views that are not normal. What should I do about it? Will you also please unsuspend it.
Tjoene Posted November 3, 2013 Posted November 3, 2013 Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. Note, this is your second suspension.A next one will be final.
tristan Posted November 6, 2013 Author Posted November 6, 2013 Does anyone know how the server load was caused? I seem to get tens of thousands of page hits on only one day, then nothing for a while. Any idea how to stop that? I have increased security on Cloudflare.
Krydos Posted November 6, 2013 Posted November 6, 2013 The first thing I always recommend checking for when a site has high load or high numbers of sent emails is making sure it isn't being overrun with bots. It looks like you're running a joomla site, which is one of the most popular CMS software. Since it's one of the most popular that means it is most frequently targeted by spam bots. Even if the bots aren't able to post any spam comments it can still cause massive load if there are thousands of them creating accounts on your site each day. Sometimes the most effective spam account creation prevention is simply adding a custom captcha type box. For instance, you could make a box that only accepts a single digit with a label that says "Enter an integer greater than 2 and less than 4." If it's a person creating an account they will easily type 3, but a spam bot might be thoroughly flummoxed by the unexpected question.
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