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[Solved] Suspended: Dztest


sofija

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username: dztest

host: stevie

domain name: http://designztest.heliohost.org

Hello this is a long time suspended site but i lost my content and images on my computer so this is my only hope to get them back. My question is can u activate my account just to get back my images and i will write u when im done so u can delete this account. Thank u for your time.

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This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost.

 

A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish.

 

If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example:

 

user1: unsuspend

user2: backup

user3: backup, idontreadrules.com

user4: thoughticouldgetawaywithit.org

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  • 2 weeks later...

ty soo much, i hope that soon everything will be ok with the server, after fixing your problem if u can send me my backup and then delete this account i will very appreciate that. One again thank u for all your hard work and good luck with soliving your problem, we cant breed without Heliohost :)

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The account dztest has been unsuspended. You can create your own back up with this link http://stevie.heliohost.org:2082/frontend/x3/backup/index.html Once you are done downloading your backup you can then use http://www.heliohost.org/home/support/scripts/delete to delete the account. Once you have your backup and the account is queued for deletion let us know and we can unsuspend your main account again.

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ty for unsuspending, i just needed pictures that was there now i got them, but i had error on login with my pass and now i cant delete this account, can u delete this account and activate my main account ilovheavymetal.heliohost.org. Thank u for your time.

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