floks013 Posted October 8, 2013 Share Posted October 8, 2013 HelioHost username: floks013the server your account is on: stevieHelioHost main domain floks013.heliohost.org My account was suspend because I was not logged in the last 30 days. I follow the renew link and type my username to reactivate my account.After this I try to login via cPanel.This failed because I hat two times a wrong Password.I did this from the PC from my work. After I came home I tried again to login with and type good password, but also I get no access.I have tried to reset my password an get an error that my account is stil suspend.I have tried a second time to renew my account and then the site told my they cann't find my account.to renew it. My website is stil suspend when an user visit the site.Please help to correct this, so that my website is online again. In the attachedfile some screenshots from the errors i get. Thanks and regards R.H. Flokstra Link to comment Share on other sites More sharing options...
Tjoene Posted October 8, 2013 Share Posted October 8, 2013 Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated. Link to comment Share on other sites More sharing options...
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