[Answered] Problem On Domain

[heat]

Hello, dear heliohost staff, thanks for all of your works.

 

I have set up an account on johnny, and I also waited for 48 hours of its installing.

 

After that, I changed my .tk domain to the ns1.heliohost.org and ns2.heliohost.org; then added my .tk domain to the cpanel.

 

All those have been done, I visited my .tk domain, but the page shown for us is the heliohost account queued page.

 

I'm confused. If I have added a domain in cpanel, should I take another 24 hours for the domain to be available? Or the domain is available for us instantly?

 

My account: mha,

Server: Johnny.

 

Thank you very much indeed!

[wolstech]

If I have added a domain in cpanel, should I take another 24 hours for the domain to be available?

Any time you add a domain in cpanel, you need to wait 24 hours for it to start working. If there's a lot of load, it sometimes takes even longer (up to 48 hours in a some cases).

[heat]

Thank you for your answer.

 

Although it need time to start working, it shouldn't show heliohost account queued page. It should show the 404 page.

 

Otherwise, when i added a subdomain in cpanel it also shows us the heliohost account queued page.

 

I wonder that is there any particular relation between domain and account queue.Notice that my account is already installed.

 

Help! Many thanks!

[wolstech]

It should show the 404 page.

That may be the case on other hosts, but on Heliohost the servers are configured to show the queued page for any domain that's not configured. What you are seeing is normal.