Byron Posted October 6, 2013 Posted October 6, 2013 This support request is being escalated to our root admin.
Marcos Jr Posted October 8, 2013 Author Posted October 8, 2013 5 Days already passed and nothing, someone can help me?
Krydos Posted October 9, 2013 Posted October 9, 2013 Since gamer.krash.net appears to be a subdomain I'm assuming you cannot set the nameservers for it, nor do you want to host all of krash.net with us? If this is the case you must set the A record for gamer.krash.net to the shared IP that your account uses. For some unknown reason you currently have your A record set to http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=gamer.krash.net&rec=A 65.19.143.3 which may as well be a random number. You can always find your shared IP address by logging into your account and looking in the left information panel. I'll save you the effort by telling you that your account is located on 64.62.211.131. Once you have your A record set to this value the queued page should go away.
Marcos Jr Posted October 9, 2013 Author Posted October 9, 2013 I had put as "CNAME" but already fix and put as "NS" and the nameservers from Heliohost, I'll have to wait another 24 hours?
Marcos Jr Posted October 9, 2013 Author Posted October 9, 2013 Thanks for support, i set the subdomain as A record, but the "Queued" page not change, but i installed MyBB and all is working now!
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