euler45 Posted September 29, 2013 Posted September 29, 2013 hello,my account was suspended...can you please help me get my website back up? Username: eulerDomain:http://mathsefra.heliohost.org Thanks!
Krydos Posted September 29, 2013 Posted September 29, 2013 Your account was suspended for the following reason: Malware. 1 file(s). PHP.Hide FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.
euler45 Posted September 29, 2013 Author Posted September 29, 2013 thank you very much...i have deleted the file who is "sinequanon.exe" i think it was the problem...if there are other malware i need your help to delete them and thank you...
Krydos Posted October 1, 2013 Posted October 1, 2013 This has not been taken care of. Here is a hint: /home1/euler/public_html/chamihadj/bouwwaba/upbackup.php.forum
euler45 Posted October 1, 2013 Author Posted October 1, 2013 thank you...i have deleted the file...thank you for the very good host...
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