shimone Posted September 28, 2013 Posted September 28, 2013 Hello! My account was suspended because of my inactiviti. i tried to login via my mobile but ended up with a locked account.so i have reset my password but now i cannot login to reacticvate my account. can you please help me get my website back up? Username: shimoneDomain: shimon.elbaz.me Thanks!
Ice IT Support Posted September 29, 2013 Posted September 29, 2013 Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.
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