ctcl Posted September 28, 2013 Share Posted September 28, 2013 Hi, Could you please tell me how I can change my original email address thaat I used when I signed up for an account on Heliohost.Gmail forceed me to change my former email address and now I cannot change my password or recive reminders from Heliohost. Login name: ctclMy new email address is james.thorburn.hongkong@gmail.com ThanksJames Link to comment Share on other sites More sharing options...
Ice IT Support Posted September 29, 2013 Share Posted September 29, 2013 You can simply login to cPanel and click on Update Contact Info. It looks like your account is inactive. You may renew your account at http://heliohost.org/home/support/scripts/renew If you still have issues, let us know. Link to comment Share on other sites More sharing options...
Krydos Posted September 29, 2013 Share Posted September 29, 2013 Like IceIT said you need to type your username into this link http://heliohost.org/home/support/scripts/renew to reactivate your account. Then once your account is active again you should visit http://stevie.heliohost.org:2082/frontend/x3/contact/index.html to change your email address. Link to comment Share on other sites More sharing options...
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