[Solved] Queued: Alteisen

[alteisenriese]

Hello my account is queued it was good several days ago, and my account is quite old too. I've been trying to open it using different browsers but the result is still the same.

username: alteisen

server: stevie

domain: fellowshipofthedamned.tk

[Byron]

Are you using A records on that domain? The ip may have changed. Login here and see what your ip is now.

 

http://stevie.heliohost.org:2082/frontend/x3/index.phpcp

[alteisenriese]

i dont know anything about the A record, What should i do?

[Krydos]

It was recently discovered that hundreds of accounts who had not purchased a dedicated IP address were located on random IP addresses instead of being located on the shared IP like they were supposed to be. Now, all accounts that have not purchased a dedicated IP have been moved to 216.218.192.170 where your account was previously located on 65.19.141.69. Most people use our nameservers ns1.heliohost.org and ns2.heliohost.org so they didn't even notice the change, or at most they saw the queued page for a few minutes intermittently. Since you don't use our nameservers your A record didn't automatically update like it was supposed to. http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=fellowshipofthedamned.tk&rec=A as you can see when browsers request your site they get the old IP address which no longer has your site located at it. There are two ways to fix this.

 

1. Log into your domain registrar ( http://dot.tk/ ) and change your nameservers to ns1.heliohost.org and ns2.heliohost.org

2. Log into your current DNS provider ( http://cloudflare.com/ ) and update your A record to 216.218.192.170

 

EDIT:

 

Actually there is a third option that would also work:

 

3. If you're interested in using ssl on your account you could also purchase a dedicated IP, and your account could be moved back to the IP address that it was located on before. However, without the dedicated IP purchase your account must be located on the shared IP.