asvi Posted September 9, 2013 Posted September 9, 2013 Hello, i want to ask why page benettonheliohost.org not workng benettonsteviebenetton.heliohost.org
Tjoene Posted September 9, 2013 Posted September 9, 2013 This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org
asvi Posted September 9, 2013 Author Posted September 9, 2013 Hello, how can I get backups for: benettonpgdmpremingpopotnic my account is only pgdm, other belong to my friends. I help them manage their sites because they don't know how to. Please just give me backups for all this pages than you can delete all accounts. thank you
Krydos Posted September 9, 2013 Posted September 9, 2013 The account benetton has been unsuspended so you can make a backup. Once you have your backup you can delete the account yourself with http://www.heliohost.org/home/support/scripts/delete or let us know and we can unsuspend the next account, but you're only allowed to have one active account at a time.
asvi Posted September 11, 2013 Author Posted September 11, 2013 hello, plese deactive benetton account and activate pgdm account please.
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