[Solved] Can't Reach My Account From Certain Address

[Tarzan]

Hi!

I have a similar problem that I had a few months ago; I can't reach my page (www.matfynd.nu) from my home network, neither sign in to my account.

 

It started after the page was down for a while, but now it works for all other connections, just not from home. Is there a ban I can configure away myself?

The issue is very similar to my old ticket:

http://www.helionet....ress-from-home/

 

I don't know if you guys did something behind the scene,but after a while it started working. :)/&--#62;

Just to clarify: It started working after I posted my last topic. Now the problem won't go away.

 

flushing the dns doesn't work.

[Ice IT Support]

It sounds like you uploaded a lot recently or had too many failed logins on our system, thus enabling brute force protection. Do either of these situations apply to you that you know of?

[Tarzan]

Yes it does. I actually had a brute force protection kick in because I tried to log on too many times. But since then the block has been released. Does that mean that your firewall blocks the IP I originally used indefinitely until you unblock it again manually? Or can I fix it myself?

[Ice IT Support]

Once Brute Force resets itself, access is usually restored. If it thinks the IP is a spammer/hacker, then that's a different story.

[Ice IT Support]

This support request is being escalated to our root admin.

[Krydos]

Does it work now?

[Tarzan]

Yes it does: Thanks!