beltway Posted August 18, 2013 Posted August 18, 2013 Hello, used the domain change script page to set my new .TK domain. It worked one time a day or so ago when I tried it, but have only got the queued page since. My free subdomain is beltway.heliohost.org. Any suggestions? Thanks.
Ice IT Support Posted August 19, 2013 Posted August 19, 2013 What is the .tk domain you are trying to use?
Ice IT Support Posted August 19, 2013 Posted August 19, 2013 Give the domain another 24 hours. If it still doesn't work after that, let us know.
Ice IT Support Posted August 21, 2013 Posted August 21, 2013 This support request is being escalated to our root admin.
Krydos Posted August 22, 2013 Posted August 22, 2013 The problem was your account was still set to use beltway.heliohost.org. My guess is that you had beltway.tk set as an addon domain when you used the domain change tool so it failed to change your main domain since the domain was already in use. I have manually changed your main domain to punish.tk for you, and it should begin working within 24 hours.
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