dafne Posted August 15, 2013 Share Posted August 15, 2013 Hi, my account was suspended and I would like to know the reason. I ask them to make available a full backup of the files, please. Suspended: verm1995Username: verm1995Server: StevieDomain: sgsmoveis.com Link to comment Share on other sites More sharing options...
Byron Posted August 15, 2013 Share Posted August 15, 2013 Your account was suspended for the following reason: Malware. 1 file(s). Suspect.Bredozip-zippwd-3 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended. Link to comment Share on other sites More sharing options...
dafne Posted August 15, 2013 Author Share Posted August 15, 2013 Ok. Please where I can find this file? I will backup now. Tks! Link to comment Share on other sites More sharing options...
dafne Posted August 15, 2013 Author Share Posted August 15, 2013 Please, I need help locating the malware Link to comment Share on other sites More sharing options...
Krydos Posted August 15, 2013 Share Posted August 15, 2013 /home1/verm1995/public_html/sgsmoveis.com/facebook_site.zip Link to comment Share on other sites More sharing options...
dafne Posted August 15, 2013 Author Share Posted August 15, 2013 thank you! Link to comment Share on other sites More sharing options...
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