stumblinbear Posted August 13, 2013 Posted August 13, 2013 Hello people! I was working on a site for someone and everything was going fine(Setting up php, MySQL, javascript, and ajax stuff). But, after a few days of uploading and testing and reuploading, I wasn't able to connect to anything relating to that site. Couldn't connect via any browser or any ftp client... Site: http://martijnie.heliohost.org Since I appear to be the only one unable to connect to the site, I figured I got blocked automatically. The hoster already checked the settings and found nothing wrong... Can someone help?
Ice IT Support Posted August 13, 2013 Posted August 13, 2013 You may have exceeded the account's process limit. Try again later. If you are frequently uploading small changes, then I suggest testing locally before uploading to the server.
stumblinbear Posted August 14, 2013 Author Posted August 14, 2013 Do you know how long I have to wait before it allows me back on?
wolstech Posted August 14, 2013 Posted August 14, 2013 Process limit issues can clear themselves quite quickly. What you describe doesn't sound like a process limit issue though. If you're hitting the limit, your site normally shows Internal Server Errors when viewed in a browser. To me, your complete lack of connectivity seems more like being blocked by Stevie's firewall. Lots of FTP connections can get you blocked, and you mentioned doing a lot of testing and uploading, so I wouldn't be surprised. I've been blocked a few times before and had the same symptoms when blocked. An admin can unblock you if this is the problem.
stumblinbear Posted August 14, 2013 Author Posted August 14, 2013 Okay, after about a week, it seems to have unblocked me... Thanks for your help
Ice IT Support Posted August 14, 2013 Posted August 14, 2013 Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
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