luizmax Posted July 25, 2013 Share Posted July 25, 2013 Username: canc1968Server: StevieDomain: cancaopravoce.com.br Hi,My account 'canc1968' domain 'cancaopravoce.com.br' is suspended. Please enable it or can send me the full backup of the files? Regards, Link to comment Share on other sites More sharing options...
Byron Posted July 25, 2013 Share Posted July 25, 2013 Your account was suspended for the following reason: Malware. 1 file(s). PHP.Hide-1 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended. Link to comment Share on other sites More sharing options...
luizmax Posted July 25, 2013 Author Share Posted July 25, 2013 <div>Oh, I'm so sorry.</div><div>Yes, I have trouble locating the files offensive. Please, can provide more information? Can you help me?</div><div> </div><div> </div><div>Regards.,</div> OhYes, I have trouble locating the files offensive. Please, can provide more information? Can you help me? Regards I'll backup now, but not sure if I will find the malware Link to comment Share on other sites More sharing options...
Krydos Posted July 25, 2013 Share Posted July 25, 2013 /home1/canc1968/public_html/mkt/uploads/images/logo.php5 Link to comment Share on other sites More sharing options...
luizmax Posted July 25, 2013 Author Share Posted July 25, 2013 <div>Thankss Krydos / Byron.</div><div> </div><div>I will solve this problem!</div><div>Excuse me.</div><div> </div><div>Thank You once again</div> Thankss Krydos / Byron I will solve this problem! Excuse me Thank You once again At the moment, I deleted the directory 'mkt' completely. I will trace the viruses before upload the folder again. Link to comment Share on other sites More sharing options...
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