[Solved] Dns Entry Already Exists

[hypocore]

Hi, I keep trying to sign up and I have been signed up before under this same address: www.jamesnb.com

Now I keep getting this error message.

Dear jamesnb, Your hosting account at HelioHost has encountered an error during installation. The error is: Sorry, a DNS entry for jamesnb.com already exists, please delete it first (from all servers in the DNS cluster). Please visit http://www.heliohost.org/scripts/signup.php and try to signup again.

I did purchase the domain through a different provider this time, but they say the problem is not on their end.

I'm not sure how to go about fixing this.

[Ice IT Support]

An admin must delete those entries for you.

[Krydos]

Try recreating your account now. Remnants of jamesnb.com have been found on the system and removed. Let us know if you're having any other issues creating your account.