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Posted

Having trouble with sending emails. Using Mail on MacOS Lion, connection doctor says smtp is connecting, however can't send any emails.

 

Also, someone trying to email me is saying it's bouncing back, and another person is saying they've emailed me, but nothing is coming through.

 

What's going on?

 

Username: donnnie

Server: stevie

email adress: info@detaildesign.me

Posted

Try this

 

Email address: info@detaildesign.me

Incoming server username: info@detaildesign.me

Incoming server: stevie.heliohost.org

Incoming server protocol: IMAPS (SSL)

Incoming server port: 993

Incoming authentication type: Password

 

Outgoing server username: info@detaildesign.me

Outgoing server: stevie.heliohost.org

Outgoing server protocol: SMTPS (SSL)

Outgoing server port: 465

Outgoing authentication type: Password

Posted

I have tested emails sent from and received by the stevie server and everything appears to be working. I would recommend checking your settings as iceit suggested. Let us know if you're still having problems with this issue.

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